CURRENT JOB OPENINGS
Case Manager I
Supervisor: Director Scatter-Site Housing Program
Case Managers are responsible for the assessment of consumers, monitoring and evaluation of consumer level of functioning and referrals of consumer offsite support services.
Case Managers will maintain a case load of between 10 to 12 consumers and shall be available to consumers via cell phone for emergency on-call night and weekend coverage.
Case Managers are accountable to the Program Director.
Duties and Responsibilities:
- - Initiate initial assessment of consumer referred from HIV/AIDS Service Administration to determine the appropriateness of our supported housing program.
- - Complete assessment of consumer functioning and needs.
- - Develop a Service Delivery Plan with the consumer and his/her partner or family when appropriate
- - Refer consumers for support services and act as a liaison. Provide assistance obtaining entitlements. Help manage medical and personal emergencies such as (need for hospitalization, physical/mental health decline, burglary, suicide threat or physical abuse). Act as a liaison for a resident’s relationship with family members, care partners, significant others at the request of the consumer.
- - Attend and participate in case conferences, meetings, and educational seminars as required.
- - Escort consumers to other service providers.
- - Submit weekly activity work sheet and submit weekly home/office visits schedules.
- - Assist Administrative Assistant in reviewing and collecting weekly activity work sheet and weekly home/office visit schedules.
- - Assist Director Scatter-Site Housing Program with developing monthly data collected on weekly activity work sheet.
- - Maintain consumer charts in accordance with HCCI’ s Support Services Policy & Procedure manual.
- - Remind consumers of their payment of rent and utilities in the program.
- - Assist in maintaining the Consumer Advisory Team meetings.
- - Assist in maintaining cordial working relationships with HIV/AIDS Service Administration services, Case Management staff.
- - Maintain home visits and/or contact on a weekly basis, develop a trusting relationship with consumers to monitor - physical/mental health capacity for independent living.
- - Work with significant other/ family when consumer passes away with bereavement counseling and relocation efforts.
- - Assist consumers in submitting work orders to Senior Resident Manager for house repairs.
- - Perform other duties and responsibilities required by the Director of Scatter-Site Housing Program.
Qualifications
Bachelor’s Degree or minimum of Associate’s Degree in Human or Mental Health services
Knowledge and experience of dealing with persons living with HIV/AIDS
Strong analytical, communication, and writing skills
Computer literate-working knowledge of Microsoft Word, Excel and Outlook
Bilingual- Fluent in Spanish helpful
Salary cumulated with work experience, education, and New York City line item for the vacant position
Send resume to rferreira@hcci.org
Please no phone calls